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Sheltered Housing

Sheltered Housing

Sheltered Housing provides safe and secure accommodation for around 900 tenants aged 60 and over (or 55 with a support need). We aim to promote and maintain independent living, reduce social isolation and enable older people to remain in their own homes for as long as possible. This reduces the need for hospital, respite or care home admissions. We have an onsite Sheltered Housing Officer available during office hours to support tenants and their families.

Become a Sheltered Housing Officer

Sheltered Housing Officers provide support to tenants and families by providing information and advice, co-ordinating tenants meetings, liaising with contractors when required and checking on the welfare of tenants.

Our Culture

We're a close working team who support each other and care about the wellbeing of our colleagues. We have regular team meetings and the Sheltered Housing Officers are supported by Sheltered Housing Managers.

Supported Housing for Older People

The purpose of Supported Housing for Older People is to support people with dementia and older people with physical disabilities and frailties to live in their own flats with a tenancy rather than move into residential care.

We have three sites within this service; Courteney's Lodge, Flowers House and Kilkenny House.

Courteney's Lodge and Flowers House

We provide and deliver personal care in a person-centred way to people living with dementia, according to their individual assessed needs. We encourage social inclusion, personal choice and independence, and work with family and friends to ensure the wellbeing and safety of the service users. This enables people with dementia to live in their own flats and have a tenancy rather than move into residential care.

Kilkenny House

Supported housing with care for older people with physical disabilities and frailties. The on-site care team provides personal care and practical support to people who live in the flats within the building. The purpose of the service is to provide high quality care which enables people to stay living at home rather than moving into residential care.

Roles within Supported Housing for Older People

There are a number of different roles within this service. We employ carers as well as support staff who arrange activities and support tenants in areas such as shopping and finance. For more experienced care staff, we have management posts, team leaders, who oversee the day to day running of the schemes and provide line management to a group of staff.

Training opportunities

We know how important career development is and we offer an excellent range of training opportunities and apprenticeships.


All carers receive training as required by CQC (Care Quality Commission). Those new to a caring role will need to complete the Care Certificate.

For those in management roles there's a suite of management courses to support you as well as the opportunity to undertake nationally recognised management qualifications.

Get in touch to find out more

If you would like any more information about joining us at any of our three sites, you can contact Service Manager Liz Luck by email

*Some of our direct care roles are subject to a Golden Hello payment of up to £2000. Learn more.

Why Milton Keynes City Council?

Employee Benefits

Our Employee Benefits package is now the best that it's ever been, with something to suit everyone, so there's never been a better time to work with us.

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Annual Leave

From 28 days' annual leave plus statutory and public holidays

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Pension Scheme

Pension scheme with generous employer contributions at 18.8%

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Training and Support

Career progression and training opportunities

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Discounts & shopping vouchers

Including gym membership and mobile phone contract discounts

Find your next opportunity in Adult Social Care.

Learn more about the training opportunities in Adult Social Care.

Interested in becoming an Adult Social Carer? Discover our apprenticeships.

Interested in finding out more about Adult Social Care at MKCC? Take a look at this page. 

Take part in this short interactive activity to discover if a career in care is right for you.

Find out more about working at the City Council, from our benefits to values.

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